Linnworks

Follow this step-by-step guide to receive Linnworks messages in your Replyco account by adding the Linnworks Integration.

In order to begin receiving customer messages and order information from your Linnworks account, you'll need to connect Replyco.

Click + Add Integration at the top right of the app.

Select Linnworks from the list of integration options.

Step 1:‌ Authorize

  • Enter your Linnworks Email and Password.

  • Check I agree to the Terms and Conditions.

  • Click Login.

  • Click Install.

  • Click Copy to copy the application code. We'll enter this into Replyco.

  • Return to Replyco window.

  • Paste the Linnworks code into Client ID.

  • Click Authorize.

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VIEW / EDIT

To see Integrations that have already been added, go to Admin > Integrations.

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced and Last Orders Synced.

  • A green status means that the Integration IS configured correctly.

  • A red status means the integration is NOT configured correctly.

DID YOU KNOW that Chat is available from within the app? Just click on the chat icon at the lower right side of your screen. A representative will be available during normal business hours (GMT+0).