Integrating your Email will allow Replyco to download customer messages.
This guide explains how to add your Gmail account to Replyco.
Click on “Add Integration” button in the top right corner of the screen.
Select “Gmail” from the list of integration options.
In the window below, please specify the email you’d like to forward to Replyco and click “Authorise”.
Once done, you will be given Replyco address which you should copy and insert into your Gmail account.
Click “Copy email address” and go to your Gmail account in a separate window. In your Gmail account, go to settings - Forwarding and POP/IMAP.
Click “Add a forwarding address”.
In the pop up box insert email given to you by Replyco ( the one you’ve copied earlier). Once done it should look almost like this:
On the next screen you will be told that the confirmation has been sent to your Replyco account:
Return back to Replyco page, click “Continue”. Go to All tickets from left-hand side and look for a confirmation email from Gmail.
This code from the subject line is what you need to copy and paste into your Gmail.
Paste the code and press the “Verify” button.
Learn more how to work with our software: