# Tickets - [Ticket Lists](https://docs.replyco.com/main-sections/working-with-modules/tickets/ticket-lists.md): This section of the Documentation portal is about navigating between tickets and interacting with them. - [Inside of a Ticket](https://docs.replyco.com/main-sections/working-with-modules/tickets/inside-of-a-ticket.md): From the Ticket Header & Replying to a Ticket, to Custom Fields & Related Feedback sections, here you may learn everything about what each ticket consists of. - [Ticket Creation & The Global Search Function](https://docs.replyco.com/main-sections/working-with-modules/tickets/ticket-creation-and-the-global-search-function.md): Learn more about proactive communication via Replyco and about searching through the whole App with just one click! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.replyco.com/main-sections/working-with-modules/tickets.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.