> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/working-with-modules/tickets.md).

# Tickets

- [Ticket Lists](https://docs.replyco.com/main-sections/working-with-modules/tickets/ticket-lists.md): This section of the Documentation portal is about navigating between tickets and interacting with them.
- [Inside of a Ticket](https://docs.replyco.com/main-sections/working-with-modules/tickets/inside-of-a-ticket.md): From the Ticket Header & Replying to a Ticket, to Custom Fields & Related Feedback sections, here you may learn everything about what each ticket consists of.
- [Ticket Creation & The Global Search Function](https://docs.replyco.com/main-sections/working-with-modules/tickets/ticket-creation-and-the-global-search-function.md): Learn more about proactive communication via Replyco and about searching through the whole App with just one click!