Replyco can automatically reply to any given ticket based on your setup. You can create your own template and let Replyco send it while you are not around.
Step 1: Go to the menu on the left-hand side. Then open the Templates tab., scroll down this page.
Step 2: Under the templates, there will be Auto-response rules settings. Click on “Create new” button.
Step 3: In the window that appears, you should fill in the fields with the necessary information. Set up auto-responses according to your own preferences.
Step 4: You should configure the conditions under which the auto-response will be sent. You can add so many conditions as you want.
You can choose such settings as a sender, subject, body of the text.
After saving, this auto-response will be on the left-hand side below.