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On this page
  • Step 1: Add A New Integration
  • Step 2: Choose eBay
  • Step 3: Authorize
  • Step 4: Agree
  • Step 5: Choose a Shop Country
  • All Done!
  • VIEW / EDIT
  1. Main Sections
  2. Adding Accounts
  3. Marketplaces

eBay

Follow this step-by-step guide to receive eBay messages in your Replyco account by adding the eBay Integration.

PreviousCdiscountNextEtsy

Last updated 1 year ago

Access Rights needed: Main => Admin (View & Edit)

In order to begin receiving customer messages and order information from your eBay stores(s), you'll need to connect your Replyco account to each eBay store. Start by heading over to your Replyco home screen.

Step 1: Add A New Integration

To start, click the “+ Add Integration” button in the upper-right hand corner.

Step 2: Choose eBay

Select eBay from the list of currently available Replyco Integrations.

Step 3: Authorize

Click on the Authorize button to be taken to eBay’s site.

Enter your eBay username and password. Click Sign In.

Step 4: Agree

Click on the Agree button to grant Replyco access to your eBay account.

Step 5: Choose a Shop Country

All Done!

You should see a "New integration saved" confirmation message in the top right corner of the Replyco app.

Connecting more than 1 eBay store? Be sure to log out of the previous store BEFORE beginning the Integration process again.

Would like to change the name of your eBay store? Please contact our Customer Support team to guide you through this process.

VIEW / EDIT

To see Integrations that have already been added, go to Admin > Integrations.

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

Still have questions?

We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

Email: help@replyco.com

A green status means that the Integration IS configured correctly.

A red status means the integration is NOT configured correctly.

Chat: (lower right of the App)

Phone: US +1 407-588-2574 | UK +44 20 8064 0564

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Click on the chat icon
Click the “+ Add Integration” button
Choose eBay
Click the Authorize button
Log into your eBay Seller account
Click on the Agree button
Choose a Shop Country
Click Admin => Integrations