> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/adding-accounts/marketplaces/ebay.md).

# eBay

![](/files/ROfTcNyh9YS58WfFXFzM)

{% hint style="warning" %}
[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

In order to begin receiving customer messages and order information from your eBay stores(s), you'll need to connect your Replyco account to each eBay store. Start by heading over to your Replyco home screen.

### Step 1: Add A New Integration 

To start, click the “**+ Add Integration**” button in the upper-right hand corner.

![Click the “+ Add Integration” button](/files/-MOryzcpw6OQvkKKZjZY)

### Step 2: Choose eBay

Select **eBay** from the list of currently available Replyco Integrations**.**

![Choose eBay](/files/bWk77gmVhlhas1ZLTQo6)

### **Step 3: Authorize**

Click on the **Authorize** button to be taken to eBay’s site.

![Click the Authorize button](/files/3ZkMa8XedxK2I100d21L)

Enter your **eBay username** and **password**. Click **Sign In**.

![Log into your eBay Seller account](/files/35lm5Huz2oOyiElAKq2F)

### **Step 4: Agree**

Click on the **Agree** button to grant Replyco access to your eBay account.

![Click on the Agree button](/files/SDsIMKk6UlcUxZwRUcjQ)

### Step 5: Choose a Shop Country

![Choose a Shop Country](/files/MHWz5gDfZUdHp0ihHHal)

### All Done!

You should see a "New integration saved" confirmation message in the top right corner of the Replyco app. 

![](https://lh6.googleusercontent.com/yDHwSOIsVezoRR0thUty0USOJvCitVqRik6gIjs3pKdT0qt24O3cc328pkMJ31J2gq43XAivGbE6-6fu4_WiqWQ_3M5kLFzPDnUI__wGgYVNEJsaIGQyyjcDnk3nQdw-pfkgy33M)

{% hint style="info" %}
**Connecting more than 1 eBay store?** Be sure to log out of the previous store BEFORE beginning the Integration process again.
{% endhint %}

{% hint style="info" %}
Would like to **change the name of your eBay store**? Please contact our Customer Support team to guide you through this process.
{% endhint %}

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](/files/kKGbwPMYbGSgbJNHBvF8)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

![](https://lh5.googleusercontent.com/4R1DlOhCGyjcxkc9DXknx5DibnZifAbezws3DZ33ibmIxo4yF8AqLAxTGE9kb2T30fdElHJiVpRk14hGe_Ov39fITlryOLFWa8YkRdmR5epKnxr0LY5wXAOvl0cVC_yQGN2BW_H-)

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}


---

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