# Fruugo

![](/files/3gdB66qjVEhCuFycyDYB)

{% hint style="warning" %}
[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

To start receiving customer messages and order data within Replyco, you'll need to set up your integration and have access to your Fruugo account login credentials.

### Step 1: Add a New Integration

To start, click the **+ Add Integration** button in the upper-right hand corner and then click on the **Fruugo** logo. 

![Click the + Add Integration button](/files/-MSV0N5B_b6sEwQZ3wTt)

![Click on the Fruugo logo](/files/-MSV0YIXg7IrKS9xx6lL)

### Step 2: Authorize Replyco — Fruugo Synchronization 

From the popup window, click the **Authorize** button to proceed and allow Replyco to import your Fruugo customer data. 

![](/files/-MSV1-XiA5JSN3j1ydUM)

### Step 3: Log in to Your Fruugo Account via Replyco

Here, you will simply give your integration a name, log in with your Fruugo username / password and enter your email address.

![](/files/-MSV2LsLXOofBuJgT_q1)

**Integration Name:** Give your integration any name you want — this is for internal purposes only. 

**Username:** Enter your Fruugo account username (this is usually an email address). 

**Password**: Enter your Fruugo account password. 

**Display Email:** Associate an email address with your new integration. 

Once done, click the **Authorize** button at the bottom. 

### Step 4: Set up the Correspondence 

In order to receive all of your Fruugo emails, in addition to your Fruugo order data, you need to perform one of the following actions:

* Set up [**Email Forwarding**](/main-sections/adding-accounts/email-accounts/add-your-mailbox-via-forwarding.md) 
* Connect to your existing mailbox with the Fruugo correspondence [**via SMTP**](/main-sections/adding-accounts/email-accounts/add-your-mailbox-via-custom-smtp-settings.md)
* **Update Fruugo Main Email**

To **Update Your Fruugo Main Email**, click the **Copy Email Address** button and then click **Done**.

![Click the Copy Email Address button and then click Done](/files/-MSV4LBt-y5sf2sE5nwE)

Visit Fruugo Settings page and **update** your main email address with the Replyco's generated one

![Update your Fruugo email address](/files/GUqFC0XzNjFqrU7uRiot)

###

### All Done!

You will now see a message that your Fruugo Integration was saved successfully. Click the **Finish** button. 

![Click the Finish button](/files/-MSV5-oOl-OuDL0gEK3F)

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](/files/kKGbwPMYbGSgbJNHBvF8)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

![](/files/6eaLxDs1ployLf7Xm9rT)

####

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.replyco.com/main-sections/adding-accounts/marketplaces/fruugo.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.