💼Administrator Guide

If you are a Business Owner or a Customer Support Manager who is overseeing the Replyco accounts adding process and maintaining all financial & technical sides in harmony, then this guide is for you!

To get a full understanding of this guide we strongly advise you to check the previous Moderator Guide.

Adding new Accounts to Replyco

The most important thing is to connect all your selling & communication channels properly.

To start the integration process, visit our Adding Accounts section, choose channel type and select a certain platform, system or email provider.

Billing & Administrative Processes

Invoices, Cards & other financial aspects of your Replyco account are described in the Administrative Processes => Billing Details section or our documentation.

Other settings that affect the whole Company Account, as well as your Service Level Agreements, can be found on the Administrative Processes => Company Settings page of our documentation.

If you are an advanced Replyco user

Already using Replyco, but forgot some things or bumped into a question or an issue? Check out the M A I N S E C T I O N S of our Help Docs on your ⬅️ left-hand side.

For your convenience, we grouped every aspect of our App into comprehensible sections.

Still have questions?

We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

Chat: Click on the chat icon (lower right of the App)

Email: [e-mail]