Tickets
Here are the articles in this section:
Inside a Ticket
Once you've integrated all of your selling channels with Replyco, communications from customers will come through as Ti...
Respond to a Ticket
Learn how to respond to Replyco Tickets. You can select from pre-formatted email templates or enter your message manuall...
Create a Ticket
The "Create New Ticket" button is used when initiating a fresh conversation. Follow this step-by-step process to create ...
Assign Ticket
Assigning Tickets enables you to set up rules for team members to respond to inquiries. Learn how to assign individual T...
Ticket Filters / Sorting
Replyco makes it easy to find the message you're looking for. Learn all about Ticket Filters and Sorting here.
Last updated 9 months ago