# Customers

{% hint style="warning" %}
Access Rights needed: **Tools => Customers (View & Edit)**
{% endhint %}

## List of Customers

Once you open the Customers page, you will see a list of your contacts **from all channels** you have.

You are able to search through this list by Customer's **Name**, **Phone Number** or **Email Address**.

<figure><img src="/files/pPwZ2uELLOxtu2FdL5bc" alt=""><figcaption><p>List of Customers</p></figcaption></figure>

## Contact Card

Once the required contact is found, you may click on it to open a Contact Card.

Each Contact Card contains info about:

* **A marketplace of the first contact;**
* **Contact Info;**
* **Previous Tickets;**
* **Previous Orders;**
* **Previous Chats;**
* **Internal Notes related to this Customer.**

<figure><img src="/files/MOJMCax6VsIwERHIXKD3" alt=""><figcaption><p>Contact Card</p></figcaption></figure>

You are also able to **modify information** in a Contact Card by pressing the **Edit button** (a pencil icon):

<figure><img src="/files/96kSYD6v7r74HXjAOcFN" alt=""><figcaption><p>Editing a Contact Card</p></figcaption></figure>

Or merge two customers into one by pressing the **Merge button**:

<figure><img src="/files/uFeWXdpl6TWGkzhfY1N5" alt=""><figcaption><p>Merging Customers</p></figcaption></figure>

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}


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