Available Actions

Access Rights needed: Main => Cases (View & Edit)

Available actions to take on a case include:

  • Approve Request

  • Issue Full Refund

  • Issue Partial Refund

  • Offer Replacement

  • Send Message

  • Attach Photos

  • And much more…

Still have questions?

We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

Chat: Click on the chat icon (lower right of the App)

Email: help@replyco.com

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