> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/adding-accounts/webstores/woocommerce.md).

# WooCommerce

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[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

To start receiving WooCommerce customer messages and order data within Replyco, you'll need to have access to your WordPress Admin Dashboard. But to start, head over to your Replyco account.&#x20;

### Step 1: Add a New Integration

To begin, click the **+ Add Integration** button in the upper-right hand corner and then click on the **WooCommerce logo**.&#x20;

![](/files/-MSZdGHNVFdyXGPqQBPt)

![](/files/-MSZdJH1-8MsyHIrPGh5)

### Step 2: Authorize Replyco — WooCommerce Synchronization&#x20;

From the popup window, click the **Authorize** button to proceed and allow Replyco to import your WooCommerce customer data.&#x20;

![](/files/-MSZe1zKg1cLBqrNLhWt)

{% hint style="warning" %}
In order to proceed with the next steps, you will need your WordPress account login credentials.
{% endhint %}

### **Step 3: Head Over to Your WordPress Admin Dashboard**

Next, leave the Replyco integration setup window open, and in a new tab, go to your **WordPress Dashboard**. You can do this by adding "`wp-admin` " at the end of your website's URL.&#x20;

![](/files/-MSZfiCLkxv_-e3-qCpV)

From here, hover your mouse over **WooCommerce** on the left-hand side of the screen and then click **Settings**.&#x20;

### Step **4**: Set up Your REST API Key&#x20;

From the WordPress —WooCommerce settings menu, select the **Advanced** tab on the right, and then select the **REST API** tab from the sub-menu.&#x20;

![](/files/-MSZgm9oSeBmehI6qErG)

**Description:** Give your Replyco API key a descriptive name. This is for internal purposes only.&#x20;

**User:** Select a user from the dropdown list. This is usually the WordPress account admin.&#x20;

**Permissions:** Leave this on "Read."&#x20;

Once done, click the **Generate API** button.&#x20;

### Step 5: Copy Your Consumer Key & Secret

You will now see your newly generated Consumer key and Consumer secret. Copy both of these into a blank document.

![](/files/-MSZicZ8kTrcWA6mYRVF)

{% hint style="danger" %}
**Make sure to save both of these codes in a document for safekeeping. You will NOT be able to access them again after completing this step, as they will both be encrypted.**&#x20;
{% endhint %}

### Step 6: Head Back to Replyco

Back in your Replyco integration setup window, finish setting up your WooCommerce integration.&#x20;

![](/files/-MSZlaMqBWqGB3wET2zy)

**Integration Name:** Give your integration any name you want — this is for internal purposes only.&#x20;

**Username:** Enter your WooCommerce account username (this is usually an email address).&#x20;

**Consumer Key**: Paste in the Consumer key you just copied in Step 7.

**Consumer Secret:** Paste in the Consumer secret you just copied in Step 7.

**Store URL:** Enter your WooCommerce store's web address.&#x20;

**Display Email:** Associate an email address with your new integration.&#x20;

Once done, click the **Authorize** button at the bottom

### Step 7: Set up the Correspondence&#x20;

In order to receive all of your WooCommerce emails, in addition to your WooCommerce order data, you will need to set up email forwarding. Click the **Copy Email Address** button and then click **Authorize**.

![](/files/RmELyfuUf4lrSIFQie3x)

Once the forwarding is set up, click the Finish button.

![](/files/lGCEyPyiO0yDsF1wVj1a)

### How to set up the Correspondence after:

* Visit the [Integrations page](https://app.replyco.com/integrations).
* Click on the newly set up WooCommerce integration.
* Scroll down and find the Replyco-generated email address for this integration.

![](/files/6l3cXiy5TrJLNg0481Ds)

Set up [Forwarding](/main-sections/adding-accounts/email-accounts/add-your-mailbox-via-forwarding.md) to this email address OR use your own [Custom SMTP settings](/main-sections/adding-accounts/email-accounts/add-your-mailbox-via-custom-smtp-settings.md).

### All Done!&#x20;

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](/files/kKGbwPMYbGSgbJNHBvF8)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

![](/files/HqKAZd43TT3VPkKHXnbf)

####

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}
