> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/adding-accounts/webstores/woocommerce.md).

# WooCommerce

Follow this step-by-step guide to receive WooCommerce order data and customer messages in your Replyco account by adding the WooCommerce Integration.

{% hint style="warning" %}
[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

To start receiving WooCommerce customer messages and order data within Replyco, you'll need to have access to your WordPress Admin Dashboard. But to start, head over to your Replyco account. 

### Step 1: Add a New Integration

To begin, click the **+ Add Integration** button in the upper-right hand corner and then click on the **WooCommerce logo**. 

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZdGHNVFdyXGPqQBPt%2FStep%201.png?alt=media\&token=4b4179a1-501b-48a3-809f-d12d3627cbdf)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZdJH1-8MsyHIrPGh5%2Fadd_woo_commerce.png?alt=media\&token=dee5fe5f-9155-4259-b613-e685bc2a1b5f)

### Step 2: Authorize Replyco — WooCommerce Synchronization 

From the popup window, click the **Authorize** button to proceed and allow Replyco to import your WooCommerce customer data. 

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZe1zKg1cLBqrNLhWt%2FStep%202.png?alt=media\&token=b50462d6-34f0-4741-bd10-06245080119e)

{% hint style="warning" %}
In order to proceed with the next steps, you will need your WordPress account login credentials.
{% endhint %}

### **Step 3: Head Over to Your WordPress Admin Dashboard**

Next, leave the Replyco integration setup window open, and in a new tab, go to your **WordPress Dashboard**. You can do this by adding "`wp-admin` " at the end of your website's URL. 

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZfiCLkxv_-e3-qCpV%2FStep%203_WordPress%20Dashboard.png?alt=media\&token=e0cb0a2c-46cc-41bc-beb6-90c3c9bf8aad)

From here, hover your mouse over **WooCommerce** on the left-hand side of the screen and then click **Settings**. 

### Step **4**: Set up Your REST API Key 

From the WordPress —WooCommerce settings menu, select the **Advanced** tab on the right, and then select the **REST API** tab from the sub-menu. 

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZgm9oSeBmehI6qErG%2FStep_5.jpg?alt=media\&token=ceec4244-90c4-48cd-97b3-40f5c5560d51)

**Description:** Give your Replyco API key a descriptive name. This is for internal purposes only. 

**User:** Select a user from the dropdown list. This is usually the WordPress account admin. 

**Permissions:** Leave this on "Read." 

Once done, click the **Generate API** button. 

### Step 5: Copy Your Consumer Key & Secret

You will now see your newly generated Consumer key and Consumer secret. Copy both of these into a blank document.

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZicZ8kTrcWA6mYRVF%2FStep_6.png?alt=media\&token=3a1d218e-03c6-46a0-bdce-8f773ecd1e15)

{% hint style="danger" %}
**Make sure to save both of these codes in a document for safekeeping. You will NOT be able to access them again after completing this step, as they will both be encrypted.** 
{% endhint %}

### Step 6: Head Back to Replyco

Back in your Replyco integration setup window, finish setting up your WooCommerce integration. 

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnmKPkZJUdvREy_xia7%2F-MSZbXxUomd4po9GjIcF%2F-MSZlaMqBWqGB3wET2zy%2FStep_7.png?alt=media\&token=fa067bdc-3f23-4c67-ac5e-1b2a1ced037a)

**Integration Name:** Give your integration any name you want — this is for internal purposes only. 

**Username:** Enter your WooCommerce account username (this is usually an email address). 

**Consumer Key**: Paste in the Consumer key you just copied in Step 7.

**Consumer Secret:** Paste in the Consumer secret you just copied in Step 7.

**Store URL:** Enter your WooCommerce store's web address. 

**Display Email:** Associate an email address with your new integration. 

Once done, click the **Authorize** button at the bottom

### Step 7: Set up the Correspondence 

In order to receive all of your WooCommerce emails, in addition to your WooCommerce order data, you will need to set up email forwarding. Click the **Copy Email Address** button and then click **Authorize**.

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FKMnwaCVlNeO743y2QIH5%2Fimage.png?alt=media\&token=6d309822-1e0f-422e-af49-e609fd180f98)

Once the forwarding is set up, click the Finish button.

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2F25QMCkbDDNasZZhqlo3M%2Fimage.png?alt=media\&token=5acc0abe-c9fb-4f59-a5f0-149977331ca1)

### How to set up the Correspondence after:

* Visit the [Integrations page](https://app.replyco.com/integrations).
* Click on the newly set up WooCommerce integration.
* Scroll down and find the Replyco-generated email address for this integration.

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FYQOoviOveJLNLhzpY124%2Fimage.png?alt=media\&token=3ffbb616-bd5e-4a2e-80d8-0d9759a19828)

Set up [Forwarding](/main-sections/adding-accounts/email-accounts/add-your-mailbox-via-forwarding.md) to this email address OR use your own [Custom SMTP settings](/main-sections/adding-accounts/email-accounts/add-your-mailbox-via-custom-smtp-settings.md).

### All Done! 

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FeforYuWWaI6Jbpzbdu4s%2Fimage.png?alt=media\&token=a7dde1be-c9a7-4f06-bcd3-f0585c6dc55f)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fo8qutrqneE4KpmWaXBck%2Fimage.png?alt=media\&token=624a1105-0f37-4a95-aebc-b3ef447f8d17)

####

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fn4n7yVhb0PJZuIxlRYXx%2Fimage.png?alt=media\&token=f412e690-8445-497b-9958-94b5fe33a3eb)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}