> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/adding-accounts/email-accounts/switching-from-forwarding-to-custom-smtp.md).

# Switching from Forwarding to Custom SMTP

Would like to use your own email servers instead of Replyco ones? Not a problem. Just follow this guide to switch yourself over.

{% hint style="warning" %}
[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

First of all, visit **Admin => Integrations:**

![Click Admin => Integrations](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FeforYuWWaI6Jbpzbdu4s%2Fimage.png?alt=media\&token=a7dde1be-c9a7-4f06-bcd3-f0585c6dc55f)

In the list of your Integrations **choose** the one you would like to switch to Custom SMTP:

Scroll the popup window down and press the **Edit button**:

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FSysxonmxpQQhVULvyqOH%2Fimage.png?alt=media&amp;token=cebf75d2-17ad-40e0-b73b-ca72a3de7171" alt=""><figcaption><p>Choose an integration &#x26; press Edit</p></figcaption></figure>

In the opened window enable the "Custom SMTP Configuration" tickbox:

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FhjvG0gFL5vQOQ3FdGWFK%2Fimage.png?alt=media&amp;token=3f611e5b-88a9-4280-a1e8-1e686aac7a3b" alt=""><figcaption><p>Enable the "Custom SMTP Configuration" tickbox</p></figcaption></figure>

**Enter your email address to integrate** - this should be the email address of the mailbox you are going to integrate into Replyco.

**Send Name as** - this is the name your recipients will see when you will send outcoming messages via Replyco. Here is an example of what it looks like in Gmail:

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FKoss0WwlSKiU5Zusk3ne%2Fimage.png?alt=media\&token=4e5ec05d-f8cc-4a70-987e-90b5dad705b9)![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FNrBenBhwQFYEVa8QAggw%2Fimage.png?alt=media\&token=79e0f2d1-9f05-4981-9ca2-fb0ba4f47e29)

### Fill in the correct SMTP and POP/IMAP details and click Authorize.

Please be careful when typing the details. Pay attention to the register.

{% hint style="info" %}

* If you are not sure what details should be used - please contact your mailbox administrator.
* If you are the mailbox administrator - please visit your email system's help/guide portal.
* If you are still struggling with finding proper details - do not hesitate to contact us using the details at the end of this article.
  {% endhint %}

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fjs5dsuVJm2Ubw5rqP5NV%2Fimage.png?alt=media&amp;token=fb214a8b-54f8-4ac4-9c71-80f9a996c231" alt=""><figcaption><p>Fill in the correct SMTP &#x26; POP/IMAP details.</p></figcaption></figure>

If you are using Gmail/Zoho/Yandex, you may choose it from the list of **Popular Systems**.

In that case, we will pull all the settings for you automatically.

Once finished, **click Authorize**.

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FeforYuWWaI6Jbpzbdu4s%2Fimage.png?alt=media\&token=a7dde1be-c9a7-4f06-bcd3-f0585c6dc55f)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FvXPBZVyffwSXErHse5IL%2Fimage.png?alt=media&amp;token=dc1e66d0-47a6-4020-9405-8d016864ec64" alt=""><figcaption></figcaption></figure>

####

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fn4n7yVhb0PJZuIxlRYXx%2Fimage.png?alt=media\&token=f412e690-8445-497b-9958-94b5fe33a3eb)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}