Linnworks

Follow this step-by-step guide to receive Linnworks orders in your Replyco account by adding the Linnworks Integration.

Access Rights needed: Main => Admin (View & Edit)

In order to begin receiving customer messages and order information from your Linnworks account, you'll need to connect Replyco.

Click + Add Integration at the top right of the app.

Select Linnworks from the list of integration options.

Step 1:‌ Authorize

• Enter your Linnworks Email and Password.

• Check I agree to the Terms and Conditions.

• Click Login.

  

  • Click Install.

  

  • Click Copy to copy the application code. We'll enter this into Replyco.

  

  • Return to Replyco window.

  • Paste the Linnworks code into Client ID.

  • Click Authorize.

    

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    VIEW / EDIT

    To see Integrations that have already been added, go to Admin > Integrations.

    

    Click Admin => Integrations

    A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

    • A 🟢green status means that the Integration IS configured correctly.

    • A 🔴red status means the integration is NOT configured correctly.

Still have questions?

We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

Chat: Click on the chat icon (lower right of the App)

Email: [email protected]

Phone: US🇺🇸 [phone] | UK🇬🇧 [phone]