> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/working-with-modules/instant-messages.md).

# Instant Messages

- [Overview](https://docs.replyco.com/main-sections/working-with-modules/instant-messages/overview.md): Here are the basic things you should know about the Instant Messages module.
- [Inside of a Convo](https://docs.replyco.com/main-sections/working-with-modules/instant-messages/inside-of-a-convo.md): Learn more about Replying in chat conversations and about conversation details that may help you address customers' questions more effectively.