# Products

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Access Rights needed: **Tools => Products (View & Edit)**
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## List of Products

This is the main screen of the Products section. All of your products and listings can be found here.

Each line contains info about **Quantity**, the **Title of your Product/Listing**, the **Category** of your product, and a **number of tickets** related to the product.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FJMKUFaXVDGDSifGaVgbV%2Fimage.png?alt=media&#x26;token=511a7a91-1bd7-41df-8a9b-5ebf961f0ba0" alt=""><figcaption><p>Products List</p></figcaption></figure>

## Filtering & Sorting

If you need to find a certain product(s) or listing(s), you may use a **search**, **filters**, and **sorting**.

All tickets can be **filtered** **by** a certain marketplace (like eBay or Amazon).

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FZZS5wlU8jz5Z0ptndQxk%2Fimage.png?alt=media&#x26;token=e7f40ec3-beff-4308-bf8a-ca7905af785c" alt=""><figcaption><p>The Search field &#x26; Filters</p></figcaption></figure>

## Product Details

Each product/listing can be clicked. Once done, a pop-up with the main Product Details will appear.

If you have a Product Description, it will be also displayed here.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FgFBDg70e8nFibMvglDIS%2Fimage.png?alt=media&#x26;token=6f5cbd59-75b8-43bf-8f6f-042bf58fb8c6" alt=""><figcaption><p>Product Description</p></figcaption></figure>

Each order also contains the **Related Tickets section** that shows all the tickets related to this order.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2F4StLHKtK85ByxduCuKwO%2Fimage.png?alt=media&#x26;token=28e8eeba-b188-421a-a510-9fe04206e0e0" alt=""><figcaption><p>Related Tickets</p></figcaption></figure>

#### Still have questions?

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**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fn4n7yVhb0PJZuIxlRYXx%2Fimage.png?alt=media\&token=f412e690-8445-497b-9958-94b5fe33a3eb)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
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