Products
This tab aggregates products (listings) from all of your channels in one place. Each position contains basic info about your products their description, quantity & related tickets
Last updated
This tab aggregates products (listings) from all of your channels in one place. Each position contains basic info about your products their description, quantity & related tickets
Last updated
Access Rights needed: Tools => Products (View & Edit)
This is the main screen of the Products section. All of your products and listings can be found here.
Each line contains info about Quantity, the Title of your Product/Listing, the Category of your product, and a number of tickets related to the product.
If you need to find a certain product(s) or listing(s), you may use a search, filters, and sorting.
All tickets can be filtered by a certain marketplace (like eBay or Amazon).
Each product/listing can be clicked. Once done, a pop-up with the main Product Details will appear.
If you have a Product Description, it will be also displayed here.
Each order also contains the Related Tickets section that shows all the tickets related to this order.
We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:
Chat: Click on the chat icon (lower right of the App)
Email: help@replyco.com
Phone: US +1 407-588-2574 | UK +44 20 8064 0564
