# Feedback List

{% hint style="warning" %}
Access Rights needed: **Main => Feedback (View & Edit)**
{% endhint %}

{% hint style="info" %}
Please note that this module displays **All Feedback from eBay** and only **Neutral & Negative Feedback from Amazon**.
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## Columns & Lines

Once you open a Feedback List, you will see a list with the following information in each line:

* **User**: this is the username of your buyer who left a Feedback
* **Rating**: this is the buyer's rating, which shows the number of feedbacks this buyer has left (for eBay integrations only)
* **Comment Type**: can be Positive/Neutral/Negative
* **Comment**: this is the text of the review itself
* **Created Date**: this is a date the review has been left
* **Account**: this is the name of your eBay/Amazon account this review belongs to

<figure><img src="/files/A6G0rI6ONo6gSAVK7baN" alt=""><figcaption><p>Feedback List</p></figcaption></figure>

## Filters & Sorting

The **User, Comment Type, Comment, Created Date & Account columns can be sorted**. Just click on them once or twice to choose the order:

![](/files/TlhDJaGf80O353rxRVqN)![](/files/yMZuRQ3S85GmLstRyCP6)

You are also able to **search** among your reviews by using the Search field and **filter** the results by the following parameters:

* **Account**: display only reviews related to a certain eBay or Amazon account
* **Comment Type**: display only positive/neutral/negative reviews
* **Marketplace**: display only eBay or Amazon reviews

<figure><img src="/files/oiWdUc0bnGW0XguKN4wS" alt=""><figcaption><p>Searching &#x26; Filtering</p></figcaption></figure>

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.replyco.com/main-sections/working-with-modules/feedback/feedback-list.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
