# Feedback List

{% hint style="warning" %}
Access Rights needed: **Main => Feedback (View & Edit)**
{% endhint %}

{% hint style="info" %}
Please note that this module displays **All Feedback from eBay** and only **Neutral & Negative Feedback from Amazon**.
{% endhint %}

## Columns & Lines

Once you open a Feedback List, you will see a list with the following information in each line:

* **User**: this is the username of your buyer who left a Feedback
* **Rating**: this is the buyer's rating, which shows the number of feedbacks this buyer has left (for eBay integrations only)
* **Comment Type**: can be Positive/Neutral/Negative
* **Comment**: this is the text of the review itself
* **Created Date**: this is a date the review has been left
* **Account**: this is the name of your eBay/Amazon account this review belongs to

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FjNvv7n1wJfBD1bxAxxvS%2Fimage.png?alt=media&#x26;token=d7b1032f-cc74-472c-a168-77b3409504fe" alt=""><figcaption><p>Feedback List</p></figcaption></figure>

## Filters & Sorting

The **User, Comment Type, Comment, Created Date & Account columns can be sorted**. Just click on them once or twice to choose the order:

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fy49FG9HaX53cxOKW4LYd%2Fimage.png?alt=media\&token=c21c2d87-c4ba-4372-9660-fe828a4af4ae)![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FNqzGStmmz5FyjUn765AQ%2Fimage.png?alt=media\&token=8a466ce6-2a0e-42f1-bdf3-09dbd647827b)

You are also able to **search** among your reviews by using the Search field and **filter** the results by the following parameters:

* **Account**: display only reviews related to a certain eBay or Amazon account
* **Comment Type**: display only positive/neutral/negative reviews
* **Marketplace**: display only eBay or Amazon reviews

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FFS6wfGhk7oHsZ4Uncw99%2Fimage.png?alt=media&#x26;token=c24487af-5049-40ca-9c11-90d3e1a10859" alt=""><figcaption><p>Searching &#x26; Filtering</p></figcaption></figure>

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fn4n7yVhb0PJZuIxlRYXx%2Fimage.png?alt=media\&token=f412e690-8445-497b-9958-94b5fe33a3eb)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564 &#x20;
{% endhint %}