ChannelAdvisor

Follow this step-by-step guide to start receiving CA orders into your Replyco account by adding the native integration.

Access Rights needed: Main => Admin (View & Edit)

To begin receiving order information from your ChannelAdvisor account, you'll need to connect it to Replyco.

Click + Add Integration at the top right of the app.

Select ChannelAdvisor from the list of integration options.

Click +Add Integration & select ChannelAdvisor

Step 1:‌ Authorize

Click the Authorize button

Click the Authorize button

Log into your ChannelAdvisor account and select a client

Log into your ChannelAdvisor account and select a client

Step 2: Grant Replyco Access to your CA account

Choose your CA Account and then grant Replyco access to it

Choose your CA Account and then click Grant Access

Once done, you will be redirected back into Replyco. Click the Finish button.

Click Finish

All Done!

VIEW / EDIT

To see Integrations that have already been added, go to Admin > Integrations.

Click Admin => Integrations

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

• A 🟢green status means that the Integration IS configured correctly.

• A 🔴red status means the integration is NOT configured correctly.

Still have questions?

We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

Chat: Click on the chat icon (lower right of the App)

Email: [e-mail]

Phone: US🇺🇸 [phone] | UK🇬🇧 [phone]