# Billbee

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[Access Rights](https://docs.replyco.com/main-sections/adding-accounts/order-management-systems/broken-reference) needed: **Main => Admin (View & Edit)**
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To begin receiving order information from your Billbee account, you'll need to connect it to Replyco.

## Step 1: Create an API password

In order to add your account to Replyco, you need two things: Billbee main account email address and Billbee API password.

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Please note: The integration can only be setup with your Billbee main account and the corresponding email address. A setup via an employee account is not possible. 
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Here is how it can be done. Press the Settings icon and click on the Billbee API section:

Press the Settings icon and click on the Billbee API section:

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FgWmypw9KTgHmtehH1pki%2Fimage.png?alt=media&#x26;token=2e549e02-8a32-41a3-9ec6-e9a3a5726cba" alt=""><figcaption><p>Press Settings => Billbee API</p></figcaption></figure>

Once done, the General Settings screen will be displayed.

Here, you will need to do the following:

* Activate the API (1)
* Insert your own API password (2)
* Click Save

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FvYacUoXgi5IwsGJc9cZQ%2Fimage.png?alt=media&#x26;token=11343aba-1954-4248-9c13-a57eb5613671" alt=""><figcaption><p>Activate the API, type your API password and click Save</p></figcaption></figure>

Please save your newly created password, you will need it in the next step.

## Step 2: Add your Billbee account to Replyco

Click **+ Add Integration** at the top right of the app.

Select **Billbee** from the list of integration options.&#x20;

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FLx8QmAdFU1cyQxs1VLOr%2Fimage.png?alt=media&#x26;token=dbea024c-8fb3-4761-aa07-9e0940b9514c" alt=""><figcaption><p>Select Billbee</p></figcaption></figure>

Click the **Authorize** button.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FRwMmrPv3aWBHQVYIraN6%2Fimage.png?alt=media&#x26;token=0fc6377e-e5dc-42d6-adac-66beeecae371" alt=""><figcaption><p>Click the Authorize button</p></figcaption></figure>

Enter your Username (Billbee account email address) and Password (your Billbee API password created in the previous step). Then click Authorize.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2F9xxDemQPky7yiazXoogz%2Fimage.png?alt=media&#x26;token=ffeeab2c-ee46-43fe-bcc8-66d80582a899" alt=""><figcaption><p>Enter your Username &#x26; Password</p></figcaption></figure>

All done! From now on, we will start pulling your Billbee orders and attach them to related tickets automatically.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2F1VgFtdiol8ydM6x1uZXo%2Fimage.png?alt=media&#x26;token=91130780-e013-468c-ad7a-0e2eabe9a7ad" alt=""><figcaption></figcaption></figure>

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FeforYuWWaI6Jbpzbdu4s%2Fimage.png?alt=media\&token=a7dde1be-c9a7-4f06-bcd3-f0585c6dc55f)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FkU8cvlWPausW7XdZi7Xf%2Fimage.png?alt=media&#x26;token=63341258-5d6b-4fa3-81bc-40a8ee7dd463" alt=""><figcaption></figcaption></figure>

#### Still have questions?

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**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fn4n7yVhb0PJZuIxlRYXx%2Fimage.png?alt=media\&token=f412e690-8445-497b-9958-94b5fe33a3eb)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564
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