> For the complete documentation index, see [llms.txt](https://docs.replyco.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.replyco.com/main-sections/adding-accounts/order-management-systems/billbee.md).

# Billbee

{% hint style="warning" %}
[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

To begin receiving order information from your Billbee account, you'll need to connect it to Replyco.

## Step 1: Create an API password

In order to add your account to Replyco, you need two things: Billbee main account email address and Billbee API password.

{% hint style="info" %}
Please note: The integration can only be setup with your Billbee main account and the corresponding email address. A setup via an employee account is not possible. 
{% endhint %}

Here is how it can be done. Press the Settings icon and click on the Billbee API section:

Press the Settings icon and click on the Billbee API section:

<figure><img src="/files/BRZ44aJIrblF2tVYwEAd" alt=""><figcaption><p>Press Settings => Billbee API</p></figcaption></figure>

Once done, the General Settings screen will be displayed.

Here, you will need to do the following:

* Activate the API (1)
* Insert your own API password (2)
* Click Save

<figure><img src="/files/3cZiTmuLWYNCSWMLViat" alt=""><figcaption><p>Activate the API, type your API password and click Save</p></figcaption></figure>

Please save your newly created password, you will need it in the next step.

## Step 2: Add your Billbee account to Replyco

Click **+ Add Integration** at the top right of the app.

Select **Billbee** from the list of integration options.&#x20;

<figure><img src="/files/4NKkPBUxOH02RfT2xAks" alt=""><figcaption><p>Select Billbee</p></figcaption></figure>

Click the **Authorize** button.

<figure><img src="/files/Dr9dj6MsyWpfurHOCobt" alt=""><figcaption><p>Click the Authorize button</p></figcaption></figure>

Enter your Username (Billbee account email address) and Password (your Billbee API password created in the previous step). Then click Authorize.

<figure><img src="/files/Xvbftfs6gP87D3Lk3Ut1" alt=""><figcaption><p>Enter your Username &#x26; Password</p></figcaption></figure>

All done! From now on, we will start pulling your Billbee orders and attach them to related tickets automatically.

<figure><img src="/files/1hakLHNARw9yii1B3OVq" alt=""><figcaption></figcaption></figure>

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Integrations.**

![Click Admin => Integrations](/files/kKGbwPMYbGSgbJNHBvF8)

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

<figure><img src="/files/Q2btybIXuA3rvRwDnglo" alt=""><figcaption></figcaption></figure>

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>

**Phone**: US:flag\_us:  +1 407-588-2574 | UK:flag\_gb: +44 20 8064 0564
{% endhint %}