# WhatsApp

<figure><img src="/files/hjGvYxmRUtO2dMxoIInq" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
[Access Rights](broken://pages/wxFu1OagFIfUoc18coEp) needed: **Main => Admin (View & Edit)**
{% endhint %}

### **Step 0: Add yourself as a Facebook Business Page manager**

1. To do that, at the top right corner, choose a business page you are going to integrate into Replyco.

<figure><img src="/files/wowrwzq3k9zxbVQWeIdP" alt=""><figcaption><p>Choose a business page.</p></figcaption></figure>

2. Click **Settings and privacy => Settings**.

![](/files/7aXOW7hn3a4Lr56mg1QR)![](/files/UVI340hwDhfvGrUoCMU1)

3. Find the **Page access** section.

<figure><img src="/files/3RKai8JT6yzdWNCVN4f3" alt=""><figcaption><p>Find the <strong>Page access</strong> section</p></figcaption></figure>

4. Add yourself to the **People with a Facebook access** list. Ensure you will have the full access rights possible.

<figure><img src="/files/9EnTOHthPXWkPV2Db7T8" alt=""><figcaption><p>Add yourself to the <strong>People with Facebook access</strong> list</p></figcaption></figure>

{% hint style="danger" %}
**What if I cannot find myself in the list of people when trying to provide full access to my Facebook page?**

Due to the current Facebook flow, Meta Business Suite admins cannot find themselves there, hence need to delete themselves from the Meta Business Suite page assignees list first. Here is what you need to do:

1. Open Meta Business Suite for the business page you need to integrate into Replyco.

![](/files/gthsLAhC2WTGpDsQLDDq)

2. At the left bottom corner, find the **Settings** section.

![](/files/d3ToUGU8en2RYOkw3M0p)

3. Move to Accounts => Pages and select the page you are going to integrate into Replyco.

![](/files/GlL2WJMLY5JCeCrEQdtU)

4. Go to the Page Access tab, find yourself and click Manage.

![](/files/IoG6oArFB85LjFWHPQsN)

5. Click on the Remove Access option.

![](/files/4Q16n7dehzjpPd2Zq5rI)

6. Once done, you should be able to invite yourself as a Page Manager on Facebook itself.
7. After that, you will still remain as an administrator at your Meta Business Suite.
   {% endhint %}

### **Step 1: Add a New Integration**

‌To start, click the **+ Add Integration** button in the upper-right-hand corner and then click on the **WhatsApp logo.**&#x20;

![Click the + Add Integration button](/files/-MSYqCx554BpXPARKW5X)

<figure><img src="/files/BkgGGcXMtCYQCdyicJ8N" alt=""><figcaption><p>Choose <strong>WhatsApp</strong></p></figcaption></figure>

### **Step 2: Authorize Replyco — WhatsApp Business Synchronization**

From the popup window, click the **Authorize** button to proceed and allow Replyco to receive your WhatsApp messages.&#x20;

<figure><img src="/files/Nv9y9SUYuApJVUW0bOWh" alt=""><figcaption><p>Click <strong>Authorize</strong></p></figcaption></figure>

Once clicked, a new popup window will open and you will be asked to log into your existing Facebook account.

Then you need to connect your WhatsApp Business account with Replyco. To begin, click **Get Started**.

<figure><img src="/files/syEKDOdj9Y2ccekoYDvP" alt=""><figcaption><p>Click <strong>Get Started</strong></p></figcaption></figure>

Choose your Meta Business Account associated with your WhatsApp Business. Then click **Next**.

{% hint style="warning" %}
Please note that your WhatsApp Business account must have a **Payment method added (2)** and your **Business has to be verified (1)**. Kindly refer to the screenshot below:

![](/files/jiAtj59HmNQUB9yKTsDt)
{% endhint %}

<figure><img src="/files/xCaTcFjQ0RlQGo53AfpW" alt=""><figcaption><p>Choose your Meta Business Account and click <strong>Next.</strong></p></figcaption></figure>

Now, create or select an associated WhatsApp Business profile and click **Next**.

<figure><img src="/files/KPy3OuVpP7svrbOSawZe" alt=""><figcaption><p>Choose your WhatsApp Business profile and click <strong>Next</strong></p></figcaption></figure>

The next step is to verify your WhatsApp Business number. Choose how you would like to do this and click **Next**.

<figure><img src="/files/3MwAIBSprAFXPxRdac96" alt=""><figcaption><p>Choose how you would like to verify your number and click <strong>Next</strong>.</p></figcaption></figure>

After that, you will be asked to review what Replyco is requesting permission to do. Click **Continue**.

<figure><img src="/files/RQMSA2P12nUq3QEh12Gv" alt=""><figcaption><p>Review permissions and click <strong>Continue.</strong></p></figcaption></figure>

Once clicked, it will take some seconds to verify the integration. Once succeed, you will see the following screen. Click **Finish**.

<figure><img src="/files/NUBOP2FqAxhB0IlUpXr5" alt=""><figcaption><p>Click <strong>Finish</strong>.</p></figcaption></figure>

A pop-up window will be closed. Return to a Replyco tab and click **Finish**.

<figure><img src="/files/r9PddWCDgddTNZxcIEay" alt=""><figcaption><p>Click <strong>Finish.</strong></p></figcaption></figure>

### All Done!

###

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Accounts.**

<figure><img src="/files/RwtYU6XVKYnhTWinglPQ" alt=""><figcaption><p>Click <strong>Admin => Integrations</strong></p></figcaption></figure>

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

<figure><img src="/files/duegHpGGGXo3Mrr5YxF1" alt=""><figcaption></figcaption></figure>

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.