# Facebook Messenger
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**Access Rights Needed**:
Main => Admin (View & Edit)
Main => Instant Messages
{% endhint %}
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**Restricting User Access to Instant Messages**
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You can control access to specific Instant Messages integrations for each user by visiting Instant Messages Accounts and choosing Relevant Accounts.
{% endhint %}
Replyco seamlessly integrates with Facebook Messenger, enabling efficient customer communication directly from your helpdesk.
### **Step 0: Add Yourself as a Facebook Business Page Manager**
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1. Select the Facebook Business Page you wish to integrate with Replyco.
2. Navigate to **Settings and Privacy > Settings**.
3. Locate the **Page Access** section and add yourself to the **People with Facebook Access** list with full access rights.
**Once Step 0 is finished, you will be able to integrate your Facebook Messenger into Replyco.**
***
### **Step 1: Add A New Integration**
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Click the **+ Add Account** button at the top right, then select **Facebook**.
### **Step 2: Click “Authorize”**
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Click on **Authorize** to proceed with the Facebook integration.
### **Step 3: Confirm Your Account & Select Page**
Click **Edit Settings (1)** and choose a Page you wish to integrate with Replyco to receive and respond to customer messages. Then, click **Next**.
> **Please be aware that you can only select one page for integration at a time. To integrate additional pages, you will need to complete the integration process individually for each one.**
Verify you’re signed into the correct Facebook account for integration, and select **Continue as \[name] (2)**. Alternatively, choose **Log into another account** if needed.
### **Step 4: Grant Permission to Replyco**
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To ensure smooth integration, leave both permission toggles set to “Yes,” then click **Done**.
**All Done!**\
A confirmation message will notify you that Replyco has been successfully linked to your Facebook account. Click **OK** to return to the Replyco home screen.
Now, you’ll see the **Instant Messages** tab in Replyco’s menu, where you can view and respond to all incoming Facebook Messenger inquiries.
**VIEW / EDIT**
To view integrations that have already been added, go to **Admin > Accounts**.
A list will display the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.
* A 🟢 green status means that the integration is configured correctly.
* A 🔴 red status indicates that the integration is not configured correctly.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.replyco.com/main-sections/adding-accounts/social-media/facebook-messenger.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
### **Step 2: Click “Authorize”**
\
Click on **Authorize** to proceed with the Facebook integration.
### **Step 3: Confirm Your Account & Select Page**
Click **Edit Settings (1)** and choose a Page you wish to integrate with Replyco to receive and respond to customer messages. Then, click **Next**.
> **Please be aware that you can only select one page for integration at a time. To integrate additional pages, you will need to complete the integration process individually for each one.**
Verify you’re signed into the correct Facebook account for integration, and select **Continue as \[name] (2)**. Alternatively, choose **Log into another account** if needed.
### **Step 4: Grant Permission to Replyco**
\
To ensure smooth integration, leave both permission toggles set to “Yes,” then click **Done**.
**All Done!**\
A confirmation message will notify you that Replyco has been successfully linked to your Facebook account. Click **OK** to return to the Replyco home screen.
Now, you’ll see the **Instant Messages** tab in Replyco’s menu, where you can view and respond to all incoming Facebook Messenger inquiries.
**VIEW / EDIT**
To view integrations that have already been added, go to **Admin > Accounts**.
A list will display the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.
* A 🟢 green status means that the integration is configured correctly.
* A 🔴 red status indicates that the integration is not configured correctly.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.replyco.com/main-sections/adding-accounts/social-media/facebook-messenger.md?ask=