Follow this step-by-step guide to start receiving Katana orders into your Replyco account by adding the native integration.

Access Rights needed: Main => Admin (View & Edit)

To begin receiving order information from your Katana account, you'll need to connect it to Replyco.

Click + Add Integration at the top right of the app.

Select Katana from the list of integration options.

Step 1:β€Œ Authorize

Click the Authorize button

Step 2: Log into your Katana account

Type your Katana Login Email & Password and then press LOG IN.

All Done!


To see Integrations that have already been added, go to Admin > Integrations.

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

  • A 🟒green status means that the Integration IS configured correctly.

  • A πŸ”΄red status means the integration is NOT configured correctly.

Still have questions?

We're here to help! If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

Chat: Click on the chat icon (lower right of the App)

Email: help@replyco.com

Phone: USπŸ‡ΊπŸ‡Έ +1 407-588-2574 | UKπŸ‡¬πŸ‡§ +44 20 8064 0564

Last updated