Dashboard

Start here to learn how to track every aspect of your message management and customer service team performance through the detailed reporting in your Replyco Dashboard.

The Replyco Dashboard is where you keep tabs on every facet of your message management and customer service team performance. Did a message fail to send? Are your staff members taking too long to answer customer questions? Which days of the week are busiest? Detailed reporting in your Dashboard provides the answers to these and any other questions you may have.

Each of the primary tabs in your Dashboard contain several different viewing options to help you best manage your messaging and team. Click on each link below to learn more about the reporting in each tab.