# Brightpearl

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Access Rights needed: **Main => Admin (View & Edit)**
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**IMPORTANT:**

Before integrating your Brightpearl store with Replyco, please get in touch with our support team and provide us with the following information:

\- Company email associated with the Brightpearl account.

\- Brightpearl company ID.

This pre-authorisation step is mandatory before integrating. Without it, you won’t be able to integrate your Brightpearl store correctly.
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To begin receiving order information from your Brightpearl account, you'll need to connect it to Replyco.&#x20;

Click **+ Add Account** at the top right of the app.

Select **Brightpearl** from the list of integration options.&#x20;

<figure><img src="/files/NHkaSMRGl5a8tVHADh7M" alt=""><figcaption></figcaption></figure>

### **Step 1:**&#x200C; Authorise

Click the **Authorize** button.

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**Sign in** to your Brightpearl account.

<figure><img src="/files/U3BO2L6XTSQgVlYn6soO" alt=""><figcaption></figcaption></figure>

Once done, you need to **Approve Access** to your Brightpearl account.

<figure><img src="/files/5C16zu4V06oklOZAswCJ" alt=""><figcaption></figcaption></figure>

Once approved, you will be redirected back to Replyco. Click **Finish**.

<figure><img src="/files/RCzhKcT3S9rUflApc1RP" alt=""><figcaption></figcaption></figure>

### All Done!

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Accounts.**

<figure><img src="/files/WZMXMbDcdbTtR8EPrfjK" alt=""><figcaption></figcaption></figure>

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

<figure><img src="/files/feiuH7v2p8VaCrlLeere" alt=""><figcaption></figcaption></figure>

#### Still have questions?

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**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](/files/QbOMrBEWDv4EeOi2pABN)

**Email:** <help@replyco.com>
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.replyco.com/main-sections/adding-accounts/order-management-systems/brightpearl.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
