# Brightpearl

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FPdVrWZx6fltfceHzcCWV%2Fimage.png?alt=media&#x26;token=ebda6fe6-9995-49ea-8ae2-791bfd388ed5" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Access Rights needed: **Main => Admin (View & Edit)**
{% endhint %}

{% hint style="danger" %}
**IMPORTANT:**

Before integrating your Brightpearl store with Replyco, please get in touch with our support team and provide us with the following information:

\- Company email associated with the Brightpearl account.

\- Brightpearl company ID.

This pre-authorisation step is mandatory before integrating. Without it, you won’t be able to integrate your Brightpearl store correctly.
{% endhint %}

To begin receiving order information from your Brightpearl account, you'll need to connect it to Replyco.&#x20;

Click **+ Add Account** at the top right of the app.

Select **Brightpearl** from the list of integration options.&#x20;

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FXcBmEicFnScCpQS1iKaU%2Fimage.png?alt=media&#x26;token=403e8f97-a58e-438d-863a-17fc38d873d8" alt=""><figcaption></figcaption></figure>

### **Step 1:**&#x200C; Authorise

Click the **Authorize** button.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2F5hoAoq49jM7kyerQLoMF%2Fimage.png?alt=media&#x26;token=539c7330-c325-4e32-b752-965a7b7ce406" alt=""><figcaption></figcaption></figure>

**Sign in** to your Brightpearl account.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fhy4gQX5bf6JsxP5WSTCg%2Fimage.png?alt=media&#x26;token=43f48447-3f3b-4a73-bcba-593007be3c6a" alt=""><figcaption></figcaption></figure>

Once done, you need to **Approve Access** to your Brightpearl account.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FqAVRGVHDb1HXu8QibIx5%2Fimage.png?alt=media&#x26;token=942a1551-a37f-41cb-9bae-d1b17db69242" alt=""><figcaption></figcaption></figure>

Once approved, you will be redirected back to Replyco. Click **Finish**.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FfJOEtaJNTDLaa87ieztF%2Fimage.png?alt=media&#x26;token=6bf3d57b-c99f-4914-a958-2e8d8de08718" alt=""><figcaption></figcaption></figure>

### All Done!

### VIEW / EDIT

To see Integrations that have already been added, go to **Admin > Accounts.**

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FI61PenURsQqyGiMFuMAF%2Fimage.png?alt=media&#x26;token=2cc22c3e-6cef-4907-83a2-163fe2ff23e7" alt=""><figcaption></figcaption></figure>

A list will show the Source, Synchronization Status, Account, Name, Date for Last Messages Synced, and Last Orders Synced.

* A :green\_circle:**green status** means that the Integration **IS** configured correctly.
* A :red\_circle:**red status** means the integration is **NOT** configured correctly.

<figure><img src="https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2FNvvR3lJI6wbpMFzLcdHh%2Fimage.png?alt=media&#x26;token=72aa78a6-059c-43df-8c88-fdc773a68da1" alt=""><figcaption></figcaption></figure>

#### Still have questions?

{% hint style="info" %}
**We're here to help!** If you have ANY questions, need help with setup, or just want to chat about customer support (really, we are always up for a good chat), please don't hesitate to reach out via:

**Chat:** [Click on the chat icon](http://replyco.com/#chat) (lower right of the App)

![](https://1512165613-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY1lNT4Lo9mrAPxIvhzr5%2Fuploads%2Fn4n7yVhb0PJZuIxlRYXx%2Fimage.png?alt=media\&token=f412e690-8445-497b-9958-94b5fe33a3eb)

**Email:** <help@replyco.com>
{% endhint %}
