# Getting Started

- [User Guide](/getting-started/user-guide.md): New to Replyco? You're in the right place! Our simple guide will get you started on your Replyco journey and show you how to start responding to customer messages.
- [Moderator Guide](/getting-started/moderator-guide.md): If you are a Customer Service Manager, then you are in the right place! Gather statistics, get various reports & use our flexible automation tools to bring your department to a new performance level.
- [Administrator Guide](/getting-started/administrator-guide.md): If you are a Business Owner or a Customer Support Manager who is overseeing the Replyco accounts adding process and maintaining all financial & technical sides in harmony, then this guide is for you!